Managed operations for med spas
One system that grows with your med spa
Capture leads and organize follow-up. Add booking and payments when you're ready, and protect your reputation along the way. Scale into e-commerce, funnels, communities, and courses when you outgrow the treatment room.
Six connected areas
One workspace, organized by what your practice does
Each area links to a focused page. Together they cover the full path from first inquiry to ongoing growth.
Lead Capture and Communications
Make sure every inquiry is captured and acknowledged. Forms, chat, and a dedicated business text line keep new and returning conversations in one place, with follow-up that runs on its own.
ExploreCRM and Operations
See every contact and conversation in one organized view. Pipelines, reporting, and task management give your team clarity on what's in progress and what needs attention, without spreadsheets scattered across tools.
ExploreBooking and Client Care
Let clients request and confirm appointments online, then keep care organized with follow-up, recall, consent documents, and surveys. Receiving an inquiry stays separate from confirming a visit; each has its own step.
ExplorePayments and Revenue
Send invoices, take payments, and manage memberships, gift certificates, and inventory from the same workspace. Keystone adds an online store so you can sell products alongside services.
ExploreReputation and Growth
Ask for and respond to reviews, manage your Google Business Profile and social presence, and at the Keystone level expand with funnels, landing pages, communities, and courses.
ExploreDocuments & forms, ready before the visit
Give clients a clear way to complete your practice-approved forms, consent documents and waivers before they arrive. Keep preparation organized so your team knows what is ready and what still needs attention. Use it for new-client questionnaires, practice-approved consent forms and waivers, service acknowledgments, and preparation checklists.
ExploreHow it works
A simple path, added one layer at a time
You don't adopt everything on day one. Start with lead capture and add the rest when it fits.
- 01
Capture the inquiry
Forms, chat, and a dedicated business text line bring every call and message into one place.
Example team inbox
Lead Capture & Communications - 02
Keep follow-up moving
Automations acknowledge new leads and keep conversations going while your team handles the work.
Example missed-call automation
CRM & Operations - 03
Prepare for the visit
Collect forms and consent ahead of time so your team knows what is ready before the client arrives.
Example completed documents
Documents & Forms
Where it fits
Built for where your practice is now
The same system adapts as your team and ambitions grow.
Solo and new practices
Start with lead capture and follow-up so nothing slips while you're building your book.
Established teams
Add booking, payments, and reputation management to run the whole practice in one place.
Practices expanding beyond the treatment room
Layer in an online store, funnels, communities, and courses when you're ready to grow further.
Plans
Three levels that build on each other
Every plan adds to the one before it. Tap a card to see the full comparison.
Website build
A website wired into your software
A site built on Keystone Spa OS does more than look good. It talks to the software, so every form, chat, and lead flows straight into your pipelines and automations. Leads reach your team without a gap, and there is no second system to reconcile.
Websites and hosting start at $47 a month for hosting and a one-time build of $1,200 for a 10-page, SEO-optimized site with forms embedded and a chat widget. A $1,200 build covers a 10-page site. Two pages are dedicated to your privacy policy and terms of service, leaving you eight pages to work with. That is a strong setup for your business.
Secure hosting with managed DNS records, SSL certificates, and ongoing protection keeps your site fast, safe, and always online.
What a 10-page build includes
- Homepage
- Service pages
- Booking calendar
- Privacy policy
- Terms of service
Foundational SEO included
- Customer-facing SEO: page titles, meta descriptions, keyword-aligned headings, and a site structure search engines can read.
- Schema and structured data: organized markup that helps search engines and AI crawlers find and understand your site.
SEO optimization, embedded lead forms, and a chat widget are included. Website build, hosting, and the software plans are billed separately. Deeper, ongoing SEO is available as an add-on.
FAQ
Questions, answered
Clear answers about how Keystone Spa OS works and what each plan includes.